Need help with your delivery? Call us: +92 304 618 6655
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Chughtai Foods

FAQ’s

Pure Pakistani produce, thoughtfully packed and delivered with care.

How can you buy products from us?
From our website.
By calling or contacting on WhatsApp on +92 304 618 6655 or +92 306 071 2418.
Through our Facebook page.
By sending DM on Instagram or Messenger.

How to buy products from our website?
Simply visit our website.
Choose your desired product and quantity.
Add to your cart.
Provide shipping details and select mode of payment.
Choose an available payment method at checkout: Cash on Delivery or Direct Bank Transfer. For a bank transfer, follow the payment instructions shown after placing your order.

What payment methods do you accept?
Our website currently offers Cash on Delivery and Direct Bank Transfer. Available methods are shown at checkout. Card payments, JazzCash, Easypaisa and HBL Konnect are not currently offered through the website checkout.

What is estimated shipping time?
When we receive your order, we try to ship it as soon as possible, but it still takes 5 to 8 working days.

Do you entertain corporate sector and bulk orders?
Yes! Of course we do. We do many special activities for corporate customers and bulk orders, including customized gift notes. For more information and price related discussions, please contact us at +92 304 618 6655.

For how long you have been in this business?
We started our journey, with the grace of Allah Almighty in 2020, by offering online mangoes under the brand name Chughtai Royale Mangoes. Within a short span, our business prospered and we decided to sell sweet desserts and other organic foodstuff.

From where do you operate?
We are operating our business from Multan, the City of Saints & land of Mangoes is located in Southern Punjab, Pakistan.

Do you accept return or exchanges?
As we are dealing in perishable commodities (food items) that deteriorate over specific time, we cannot have a return or exchange policy in our business. However, if we have committed a mistake, we are obliged to compensate it.

Do you allow refunds for a change of mind?
Yes! We allow refunds for the change of mind. However, we cannot entertain you once we have dispatched your order.

Do you ship packages internationally?
We are currently shipping only in Pakistan but in near future we intend to sell our products internationally as well.