Need help with your delivery? Call us: +92 304 618 6655
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Chughtai Foods

Shipping & Returns

Pure Pakistani produce, thoughtfully packed and delivered with care.

Shipping

We deliver across Pakistan. International shipping is not available yet.

Delivery time: Delivery takes 2 to 4 working days.

Shipping charges: Delivery is free all over Pakistan.

Payment: You can pay by Cash on Delivery or by direct bank transfer. Both options are shown at checkout. If you choose bank transfer, pay into the account shown after you place your order, use your Order ID as the payment reference, and send a screenshot of the payment on WhatsApp to 0304 618 6655. We ship the order after the payment has cleared.

Returns

Our products are food, and food is perishable. Opened items cannot be returned.

Unopened honey jars of any kind can be returned within 3 days of delivery. The jar must be sealed, unused and in its original condition.

Other food items (including ghee, halwa, gajak and similar products) cannot be returned once delivered, unless the item is damaged or we have sent the wrong item.

We do not offer returns or refunds for change of mind.

Damaged or wrong items

If a jar or parcel arrives damaged, leaking or with the wrong item, send us photos on WhatsApp at 0304 618 6655 within 24 hours of receiving it. We will arrange a replacement or a refund.

Need help? WhatsApp or call 0304 618 6655.