About Chughtai Foods
This policy explains how Chughtai Foods handles information collected through chughtaifoods.com when you browse, contact us, create an account or place an order. For privacy questions, call +92 304 618 6655 or use our Contact Us page.
Information used for orders and enquiries
When you order, we collect the information you provide, including your name, phone number, email address, billing and delivery addresses, products, order notes and chosen payment method. If you provide another recipient’s details, please ensure you have permission to share them for delivery.
We use this information to process orders, arrange delivery, communicate about purchases, respond to enquiries and resolve order or payment problems. Contact-form submissions contain the details and message you choose to send. Please do not send card details, passwords or other sensitive information through the contact form or order notes.
Accounts and website use
If you create an account, we store your account and order information so you can sign in and manage purchases. Technical information such as IP address, browser information and website activity may be recorded by hosting, security and analytics services.
Cookies and advertising
The store uses cookies for functions such as remembering your cart, maintaining a session and signing in. The website also uses Meta advertising technology, which may process website activity and ecommerce events to measure advertising and support advertising audiences. Third-party services have their own privacy policies and controls.
You can manage cookies in your browser and advertising preferences through the relevant provider. Blocking essential cookies may prevent the cart or checkout from working. Links to WhatsApp, social media and other third-party websites take you to services governed by their own privacy practices.
Service providers and disclosures
Order and contact information may be shared with service providers where needed for delivery, payments, hosting, store operations, email delivery, security and advertising measurement. We may also disclose information where required by law or to address fraud and protect the store and its customers. Providers may process information outside Pakistan.
Retention and security
Information is kept for the purposes described above, including order support, accounting and applicable legal obligations. Contact us to ask about the retention of a particular record. No internet service can guarantee absolute security; avoid sharing information that is not necessary for your purchase or enquiry.
Your requests
You can contact us to ask about, correct or request deletion of your personal information. We may need to verify your identity. Some records may need to be retained for order administration or legal obligations.
Contact and updates
For privacy enquiries, call +92 304 618 6655 or visit Contact Us. We may update this policy when our practices change.